Terms of service
Terms of Service
Effective Date: 07/06/2025
Welcome to Hearrtbreaker Essence! By purchasing from our store, you agree to the following Terms of Service. Please read them carefully before placing your order.
1. Handmade Product Disclaimer
All products are handmade in small batches using high-quality, natural, and organic ingredients. Variations in color, scent, shape, or texture may occur and are completely normal. These differences do not affect product performance or quality.
2. Use at Your Own Risk
Our products are for external use only. Always follow usage instructions and safety guidelines provided on the packaging. We are not responsible for misuse or allergic reactions. If you have sensitive skin or allergies, please perform a patch test before full use.
3. Order Issues & Damages
If there’s an issue with your order, please contact us within 30 days of your purchase. For items damaged in transit, contact us within 5 days of delivery and provide clear photo proof to help us resolve the issue.
Once items are shipped, we are not responsible for delivery delays, lost packages, or handling issues caused by third-party carriers.
4. Returns & Refunds
Due to the handmade and hygienic nature of our products, we do not accept returns or issue refunds. All sales are final. Opened or used products cannot be restocked or resold.
5. Shipping
We ship to U.S. only. Processing time is typically 3–5 business days, but may vary during high-demand periods. You’ll receive tracking information once your order ships.
6. Intellectual Property
All content on this website—including product names, descriptions, images, and branding—is the intellectual property of Hearrtbreaker Essence and may not be copied, distributed, or used without written permission.
7. Modifications to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes agreement to the revised terms.
8. Contact Information
For questions or concerns, please contact:
📧 Hearrtbreakeressence27@gmail.com
📞 (702) 530-3135